The new web app has been a great success: It gives quick disability guidance for veterans and is used firm-wide by Veterans Law Group staff to estimate compensation for customers. The calculator is easy to read and crisply displays the VA’s three primary disability buckets. The complexity of both the VA benefits system and VLG’s algorithm and technical charts are translated into one clear, accurate output. Enabling customers to add disabilities and see their cumulative rating updated in real time has been key to the web app’s outstanding user experience.
Meeting an essential criterion, the calculator is fully functional on mobile devices and all browser and screen sizes. Incorporating flexibility into the back-end design with React also allows the web app to be easily converted into a native mobile app in the future.
By placing potentially transformative data directly in the user’s hands, the web app assists VLG’s mission to secure equitable compensation for former service members. Streamlining this process also supports ONE400’s commitment to increase the availability of equal justice—especially for the 80 percent of the public with insufficient or no access to the law.